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Showing posts with the label reputation

"Hang Up and Submit": A Viral Video's Threat to Filipino Freelancing's Reputation

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I was casually sipping my coffee while browsing Facebook when I chanced upon a viral video of a child handling a work call, even describing how to "hang up and submit" the call as if it were nothing. My immediate thought was, imagine if a client abroad gets to watch this video. While it's adorable that a child is mimicking their work-from-home parent, imagine the potential consequences. Clients abroad could easily form a negative perception of Filipino freelancers, assuming a lack of professionalism or disregard for client needs. This single video has the potential to damage the reputation we've meticulously built as reliable and dedicated workers. The video shows a young child mimicking her mother's work routine, stating, “‘pag may tumawag, hang up niyo lang and submit.” This is alarming because hanging up on a call is a major breach of protocol in the call center world and could result in disciplinary action. This act, while seemingly innocent and humorous, rais

A Step into the Freelancing World: Understanding Skills, Expertise, and Reputation

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No time to read? Listen to this article here .  I recently found myself in an intriguing conversation that I'd like to share with you. Late in the afternoon, my phone pinged with a message from a guy who had stumbled upon my name in a Facebook group. He was employed, but the paycheck wasn't quite covering the family bills. So, he was exploring the freelancing realm as a part-time venture. His question was simple: Did I have any job openings to recommend? In response, I suggested job search platforms like jobstreet.com.ph or onlinejobs.ph, suitable for part-time job seekers. But I couldn't help but touch on the freelancing part because, well, there's so much to unpack there. I asked him straight off: "What are your skills and experience?" His response was, "I can do anything you ask me." And that, my friends, is where our conversation took an interesting turn. You see, in the dynamic world of freelancing, clients don't merely look for jack-of-all