When a Client Tells You Not to Lower Your Rate: A Lesson in Self-Value

Reflect on the surprising lesson in self-value from a client who advised against lowering rates. Learn why standing firm in your worth is crucial for freelancers and how empathy from a fellow freelancer can make a lasting impact.

The sun peeks through my window as I sit here, savoring the quiet of the early morning. It’s one of those moments when everything feels still, a fleeting pause before the rush of the day takes over. I can’t help but replay the events of the past 48 hours, a rollercoaster of emotions that left me with more than just a story — it left me with a lesson I didn’t see coming.

A new client had reached out through Onlinejobs.ph, eager and excited to start. We’d been communicating for a few days, and then, just the other day, we had a long onboarding video call. The kind of call that fills you with hope — the promise of a fresh project, the anticipation of creating something new. I was already envisioning the articles I’d write, the stories I’d tell. It was all set. Or so I thought.

When I received the contract, I did what I always do: I checked the details carefully. And there it was, staring back at me — an hourly rate that felt like a step back in time. It wasn’t just lower than I expected; it was the rate I charged when I first started freelancing. I paused, feeling a knot form in my stomach. I knew something was off.

I reached out to the client, explaining the discrepancy. He was surprised too. "But this is what I saw on your profile," he said, genuinely puzzled. Onlinejobs.ph, it seems, had not updated my rate on his side. I wondered if it was a glitch or something else — a quiet nudge from the platform, trying to box me into a lower tier. Meanwhile, my own profile clearly reflected the rate I charge now, built from years of hard work, excellent reviews, and the steady rise of my value.

Each time I complete a project and receive a 5-star rating paired with a positive review, my rate edges up a little. It’s not just about the number; it’s a sign of projects completed, the effort invested, and the trust clients place in my work. A new rating and review mean more than validation — they’re proof of another successful collaboration, a signal that I’ve delivered something worth remembering.

The Quiet Loss of a Potential Partnership

We jumped on another call to sort things out, and I could sense the hesitation in his voice. He smiled, but there was a flicker of doubt. "After doing the math," he said slowly, "I realized I’m not at that level yet." It was a polite way of admitting he couldn’t afford my rate, and I felt a pang of disappointment. The kind that comes when you lose a project you were genuinely excited about. Considering the number of articles I was supposed to write for him, it stung a little more than I’d like to admit.

I offered him options — a per-article rate instead of hourly, something that works well for many of my clients. It was a genuine attempt to find a middle ground. But I knew even then that my per-article rate isn’t exactly entry-level either. I braced myself for the usual negotiation dance, the part where clients try to push my rate down. I’ve been through it more times than I can count, declining deals when clients couldn’t see beyond the price.

But then, he said something that caught me off guard: "Don’t lower your rate, man. You’ve been working hard to reach this level. Don’t hurt your progress by dropping your price." I was stunned. It’s rare to hear this from a client — rare to meet someone who recognizes your worth without needing a sales pitch. In that moment, I realized something profound: I may have lost a client, but I gained a respect I didn’t expect.

The Empathy of a Fellow Freelancer

I think the reason this hit differently is because he’s a freelancer too. He knows the grind, the struggle of building something from the ground up. He understands the late nights, the uncertainty, the constant need to prove yourself. It’s a shared experience, a kind of unspoken camaraderie between those of us who walk this path. He recognized the value of my work not just as a client, but as someone who’s been in the trenches too.

This kind of empathy is rare in our line of work, where most clients instinctively try to negotiate for a better deal. It’s not their fault — it’s just how business often works. But this client looked beyond the number on the screen and saw the years of experience, the countless projects, and the quiet resilience it took to get here. His words weren’t just kind; they were a reminder of why I’ve fought so hard to maintain my rate, even when it’s easier to settle for less.

The Emotional Weight of Letting Go

There’s a part of me that feels the loss, the ache of what could have been. I can’t help but think about the articles I won’t get to write, the stories left untold. It’s a quiet kind of sadness, but it’s softened by the knowledge that I stood my ground. For once, I didn’t have to justify my worth — someone else did it for me.

As freelancers, we often walk a tightrope between valuing our work and meeting the market’s demands. It’s easy to get caught up in the fear of losing clients, to think that maybe this time we should compromise, just a little. But every time we do, we chip away at the value we’ve built over the years.

A Gentle Call to Action

So here’s my reflection for today: Don’t rush to lower your rate the next time a client hesitates. Remember the years of effort, the sleepless nights, and the projects that pushed you to grow. Your rate is more than just a figure — it’s a reflection of everything you’ve invested in your journey. And if a potential client doesn’t see that, maybe it’s a sign they aren’t ready for your level yet.

To my fellow freelancers, I encourage you to share your own stories, the moments when you stood firm in your value or the times when you learned this lesson the hard way. Let’s remind each other that we’ve earned the right to charge what we’re worth. And while it’s okay to negotiate, it’s also okay to walk away when a deal doesn’t honor the work we’ve put in.

Today, I’m grateful for the client who told me not to lower my rate. He may not have become a long-term partner, but he left me with something more valuable: the affirmation that I’m on the right path, and the reminder to keep believing in the worth I’ve spent years building.